PRAXANAThis Privacy Policy explains what personal information Praxana collects, how it is used, and the choices available to you. It applies to everyone who visits this website or creates a member account.
Information we collect
When you create an account we collect your name, email address and password (stored securely, never in plain text). If you subscribe to a paid plan we record your plan and subscription status. If you contact us through the site we collect whatever you include in that message. We also automatically record basic technical information, such as the browser used and pages visited, to keep the site working correctly and secure.
Sensitive Information
We do not seek to collect sensitive information about you, including details of your race, ethnicity, religious beliefs, sexual orientation, political opinions, health information or biometric data. If you provide any such information to us unprompted (for example, in a support enquiry), we will only use it for the purpose you provided it for and will not retain it longer than necessary
How we use your information
We use your information to run your account, provide access to the content and features your plan includes, respond to enquiries, and improve the platform. We do not sell your personal information to third parties, and we do not use it for advertising.
Marketing Communications
If you subscribe to our newsletter or opt in to receive updates, we will use your email address to send you that content. You can unsubscribe at any time using the link in any email we send, or by contacting us directly. We will not use your information for third-party advertising.
Cookies
This site uses one essential cookie to keep you securely signed in. It is not used for advertising or cross-site tracking, and it is removed when you sign out or it expires.
Data storage and security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. Some of the infrastructure and service providers we use to operate this site and process payments may store or process personal information outside Australia. By using this site, you consent to your personal information being handled in this way. We take reasonable steps to ensure any overseas recipients handle your information consistently with the Australian Privacy Principles. We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
Your rights
You have the right to: — request access to the personal information we hold about you; — request correction of any information that is inaccurate or out of date; — request deletion of your personal information, subject to our legal obligations to retain certain records; — object to, or request that we restrict, our processing of your information in certain circumstances; — request a copy of your information in a portable format; and — withdraw any consent you have given us, at any time. To exercise any of these rights, contact us using the details in the Contact Us section below.
Third-party services
We may use third-party services (for example, payment processing or email delivery) to operate the site. These providers only receive the information needed to perform their function and are not permitted to use it for any other purpose.
Changes to this policy
We may update this policy from time to time. The date of the most recent change will be reflected in the version published on this page.
Severability
If any part of this policy is found to be invalid or unenforceable, that part will be read down to the minimum extent necessary, and the remaining provisions will continue to apply.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please get in touch via the Contact page.